Artisan Baking Excellence

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Privacy Policy

Effective Date: January 1, 2026

At Baked by Experts, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our baking services.

Information We Collect

We may collect personal information such as your name, email address, phone number, delivery address, and payment information when you place orders or contact us. We also collect non-personal information about your website usage through cookies and analytics tools.

How We Use Your Information

Your information is used to process orders, communicate about your purchases, provide customer service, improve our services, and send promotional materials (with your consent). We may also use aggregated data for business analysis and marketing purposes.

Information Sharing

We do not sell or rent your personal information to third parties. We may share information with service providers who assist with order fulfillment, payment processing, and website maintenance, all under strict confidentiality agreements.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time by contacting us or using unsubscribe links in our emails.

For questions about this Privacy Policy, please contact us at [email protected].

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Terms of Service

Effective Date: January 1, 2026

Welcome to Baked by Experts. These Terms of Service govern your use of our website and baking services. By accessing our website or purchasing our products, you agree to these terms.

Services

Baked by Experts provides custom baking services including artisan breads, custom cakes, and gourmet pastries. All products are made to order using fresh, high-quality ingredients.

Orders and Payment

Orders must be placed in advance with required notice periods varying by product type. Custom cakes require 48-72 hours notice. Payment is due upon order confirmation. We accept major credit cards and cash for pickup orders.

Delivery and Pickup

Delivery is available within our service area for an additional fee. Pickup times must be scheduled in advance. Products not collected within 24 hours of scheduled pickup time may be subject to storage fees.

Cancellations and Refunds

Cancellations must be made at least 24 hours before scheduled pickup or delivery. Custom orders may have different cancellation policies. Refunds are processed within 5-7 business days.

Allergen Information

Our kitchen handles common allergens including wheat, eggs, dairy, nuts, and soy. While we take precautions, we cannot guarantee allergen-free products. Please inform us of any allergies when ordering.

Limitation of Liability

Our liability is limited to the purchase price of products. We are not responsible for damages resulting from product use beyond our control.

For questions about these terms, contact us at [email protected].

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Disclaimer

Effective Date: January 1, 2026

The information provided by Baked by Experts on our website and in our communications is for general informational purposes only. All information is provided in good faith, however we make no representation or warranty of any kind regarding the accuracy, adequacy, validity, reliability, or completeness of any information.

Product Information

While we strive to provide accurate descriptions and images of our baked goods, actual products may vary slightly in appearance, size, and taste due to the handcrafted nature of our items and natural variations in ingredients.

Allergen Disclaimer

Our products are prepared in a facility that processes wheat, eggs, milk, soy, tree nuts, and other allergens. Cross-contamination may occur. Customers with severe allergies should exercise caution and consult with our staff before ordering.

Nutritional Information

Nutritional information, when provided, is approximate and based on standard ingredient values. Actual nutritional content may vary based on specific ingredients, preparation methods, and portion sizes.

External Links

Our website may contain links to external websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Professional Advice

The information on this website is not intended as professional dietary, nutritional, or health advice. Consult with qualified professionals for specific dietary needs or health concerns.

Changes to Disclaimer

We reserve the right to update this disclaimer at any time without prior notice. Your continued use of our services constitutes acceptance of any changes.

For questions about this disclaimer, please contact us at [email protected].